The Role of Healthcare and Social Service Providers in Ensuring Access to Leave

Course #91240 - $15-


Self-Assessment Questions

    1 . What is the primary purpose of the Family and Medical Leave Act (FMLA)?
    A) To regulate workplace safety standards
    B) To provide healthcare benefits to employees
    C) To ensure employers offer paid leave to all employees
    D) To allow employees to take unpaid leave for specific family and medical reasons

    INTRODUCTION

    Family and medical leave in the United States has a substantial legal and social history, with certain states providing leave-taking rights as early as the 19th century [1]. In contemporary parlance, family and medical leave, also known as FML or "leave-taking," is the practice of taking a temporary leave of absence from employment for a set of legally protected and/or employer-sponsored reasons [1]. Leave-taking is generally recognized as a vital resource for worker and family health [2]. Millions of workers have exercised rights provided since 1993 under the federal Family and Medical Leave Act (FMLA), and existing analyses indicate that access to appropriate leave-taking is substantial factor in worker and family health. It also affects gender equity in employment and the ability of parents and children to bond during infancy or subsequent to an adoption [2,3]. In order to meet the needs of patients and maximize family, community, and public health, healthcare practitioners and institutions should be able to fully understand their prospective role in helping to ensure appropriate leave-taking access.

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    2 . Which of the following is a best practice when counseling clients about leave-taking?
    A) Encouraging workers to take leave only in emergencies
    B) Emphasizing the legitimacy of their leave-taking needs
    C) Advising workers to avoid discussing leave with their employers
    D) Pressuring workers to take leave regardless of their financial situation

    COUNSELING AND EDUCATING CLIENTS AND PATIENTS ABOUT LEAVE-TAKING

    Workers' own misgivings about their needs or entitlement may pose a barrier to leave-taking. Health and social welfare practitioners are uniquely situated to counsel workers about the need for leave-taking, as they are best equipped to convey the health impacts of working while injured or of having inadequate care for a loved one who is ill. While practitioners should avoid pressuring workers to take leave when they are financially unable to take time away from work, they should provide encouragement and counseling to workers who are hesitant to take leave out of discomfort about asking for help, denial about the seriousness of their situation, belief that leave-taking is only warranted in dire emergencies, fear of how they will be perceived if they take leave, or guilt about creating extra work for coworkers in their absence. Practitioners should emphasize the legitimacy of leave-taking needs and may wish to provide patients with language they can use to help mitigate any misunderstandings or misconceptions held by others, including employers, coworkers, and family members.

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    3 . What is a common reason workers hesitate to take leave under FMLA?
    A) Fear of being promoted
    B) Lack of awareness of their rights
    C) Belief that leave is only for childbirth
    D) Excessive paperwork required by employers

    COUNSELING AND EDUCATING CLIENTS AND PATIENTS ABOUT LEAVE-TAKING

    Workers' own misgivings about their needs or entitlement may pose a barrier to leave-taking. Health and social welfare practitioners are uniquely situated to counsel workers about the need for leave-taking, as they are best equipped to convey the health impacts of working while injured or of having inadequate care for a loved one who is ill. While practitioners should avoid pressuring workers to take leave when they are financially unable to take time away from work, they should provide encouragement and counseling to workers who are hesitant to take leave out of discomfort about asking for help, denial about the seriousness of their situation, belief that leave-taking is only warranted in dire emergencies, fear of how they will be perceived if they take leave, or guilt about creating extra work for coworkers in their absence. Practitioners should emphasize the legitimacy of leave-taking needs and may wish to provide patients with language they can use to help mitigate any misunderstandings or misconceptions held by others, including employers, coworkers, and family members.

    A 2018 survey by the U.S. Department of Labor revealed that about 6.9% of workers needed to take leave in the prior 12 months but were not able to do so; a 50% increase compared with the 2012 rate. The workers' reasons for not taking leave were largely related to economic security and job protection. Roughly two-thirds of "leave-needers" said they could not afford to take leave, a more than 40% increase compared with 2012 [4].

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    4 . What is the key difference between temporary disability leave and permanent disability retirement?
    A) Temporary disability leave is unpaid, while permanent disability retirement is paid.
    B) Temporary disability leave requires employer approval, while permanent disability retirement does not.
    C) Temporary disability leave is only for physical injuries, while permanent disability retirement is for mental health issues.
    D) Temporary disability leave is for short-term recovery, while permanent disability retirement is for permanent inability to work.

    DIFFERENTIATING TEMPORARY DISABILITY LEAVE AND PERMANENT DISABILITY RETIREMENT

    In evaluating patients seeking medical certification for a personal disability, it is important to distinguish between disability leave, in which a worker leaves the workplace temporarily due to illness or injury but intends to return upon recovery, and disability retirement, in which a worker becomes permanently unable to participate in the workforce due to disability. In short, the distinction is that under FMLA leave, a worker departs from the workplace temporarily, whereas in a disability retirement, a worker departs from the workforce permanently. This distinction is particularly relevant when patients request medical certification in order to apply for state-funded disability benefits.

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    5 . Which of the following is an example of employer retaliation under FMLA?
    A) Promoting an employee who recently took leave
    B) Providing flexible work hours to employees on leave
    C) Offering additional training opportunities to employees
    D) Assigning an excessive workload to an employee returning from leave

    CLIENTS/PATIENTS EXPERIENCING WORKPLACE RETALIATION

    Leave-taking retaliation can come in many forms, but the following are some examples of behaviors that may constitute retaliation, particularly if the actions are catalyzed or motivated in response to leave-taking:

    • An employer imposes an unusually excessive workload or unreasonable deadlines on an employee taking intermittent leave or on an employee who has just returned to work.

    • An employee is passed over for a promotion or otherwise excluded from advancement opportunities as punishment for taking leave previously.

    • The employer delivers an ultimatum ("If you don't come to work on Monday, you are fired.").

    • The employer reassigns the employee to a different work site that entails a burdensome commute.

    • The employer assigns predominately undesirable work hours.

    • The employer cuts benefits and imposes a gag order so workers cannot discuss benefits with one another and learn that benefits were cut unevenly.

    • The employer fails to provide a customary annual raise only to those employees who took leave recently.

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    6 . What is the role of healthcare providers in addressing workplace retaliation?
    A) Offering legal advice to patients
    B) Filing lawsuits on behalf of patients
    C) Documenting the health impacts of retaliation
    D) Negotiating with employers for better working conditions

    CLIENTS/PATIENTS EXPERIENCING WORKPLACE RETALIATION

    Health and social welfare providers play a key role in documenting the physical and mental health consequences of working while ill and working in a hostile environment. Providers who have been asked to document the health consequences of retaliation should consider, among other things, the retaliation's impact on the health condition for which the worker took leave; the retaliation's impact on the worker's stress level and overall well-being; and whether the increase in stress has generated, escalated, or contributed to any ongoing or new health challenges.

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    7 . What should healthcare providers avoid when documenting medical consequences of retaliation?
    A) Reporting the patient's health history
    B) Describing the patient's stress levels
    C) Drawing legal conclusions about FMLA violations
    D) Noting the impact of retaliation on the patient's health

    CLIENTS/PATIENTS EXPERIENCING WORKPLACE RETALIATION

    Documentation should focus on the patient's history and avoid drawing legal conclusions. For example, a provider might report that the patient was injured or became ill on a given date; that the provider advised the patient not to return to work for a certain period of time; that the patient told the provider the employer had refused to grant time off (or otherwise acted to prevent leave-taking); that the patient returned to work before it was medically advisable to do so; and that as a result of his or her premature return to work, the injury or illness was further exacerbated. It would also be appropriate to report any additional health problems that arose after the patient returned to work too soon, including physical harms, mental health stressors, and any other detrimental impacts that may be correlated to working while injured or ill. While it would be reasonable for the provider to conclude that the worker incurred damage to health as a result of returning to work while injured or ill, it would be inappropriate for the provider to state that the worker's health damage was the result of an FMLA violation, as this is a legal argument and should be made either by the employee or his or her legal representative.

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    8 . Under the Americans with Disabilities Act (ADA), what is required of employers?
    A) To offer paid leave for all disabilities
    B) To provide any accommodation requested by the employee
    C) To terminate employees unable to perform essential job functions
    D) To provide reasonable accommodations unless it causes undue hardship

    COUNSELING AND EDUCATING CLIENTS AND PATIENTS ABOUT THE PROCESS OF RETURNING TO WORK

    The federal Americans with Disabilities Act (ADA) requires an employer to "provide reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when such accommodation would cause an undue hardship" [8]. Under the ADA, employers are required to enter into a good-faith "interactive process" (the legal term for a negotiation of prospective disability accommodations) to determine if there is a reasonable accommodation that would allow the worker to continue to perform his or her essential job functions [9]. The worker must be able to perform the essential job functions, with or without accommodations, in order to be protected against termination. Therefore, it is important for providers to avoid being overbroad in their recommendations, as negative language regarding an employee's limitations may be used against the employee if legal action is taken. For example, if a provider writes, "The patient is able to perform her essential job functions with the following accommodations," the possibility is still open that other accommodations might also allow the patient to keep working. On the other hand, if the provider states, "The patient cannot perform her job functions without the following accommodations," this restricts the interactive process. Specifically, the employer has the opportunity to first argue that the requested accommodations pose an undue hardship on business operations [5]. The employer may then argue that the employee must be terminated because he or she has admitted being unable to perform essential job functions without those specific accommodations. Providers, therefore, should avoid creating documentation that forecloses further discussion about potential accommodations, particularly those that could allow the worker to remain employed.

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    9 . Why is it important for healthcare providers to avoid overly restrictive language when documenting accommodations?
    A) It could invalidate the patient's FMLA rights
    B) It could lead to the patient being denied leave
    C) It may result in the patient being over-accommodated
    D) It may limit the patient's ability to negotiate accommodations

    COUNSELING AND EDUCATING CLIENTS AND PATIENTS ABOUT THE PROCESS OF RETURNING TO WORK

    The federal Americans with Disabilities Act (ADA) requires an employer to "provide reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when such accommodation would cause an undue hardship" [8]. Under the ADA, employers are required to enter into a good-faith "interactive process" (the legal term for a negotiation of prospective disability accommodations) to determine if there is a reasonable accommodation that would allow the worker to continue to perform his or her essential job functions [9]. The worker must be able to perform the essential job functions, with or without accommodations, in order to be protected against termination. Therefore, it is important for providers to avoid being overbroad in their recommendations, as negative language regarding an employee's limitations may be used against the employee if legal action is taken. For example, if a provider writes, "The patient is able to perform her essential job functions with the following accommodations," the possibility is still open that other accommodations might also allow the patient to keep working. On the other hand, if the provider states, "The patient cannot perform her job functions without the following accommodations," this restricts the interactive process. Specifically, the employer has the opportunity to first argue that the requested accommodations pose an undue hardship on business operations [5]. The employer may then argue that the employee must be terminated because he or she has admitted being unable to perform essential job functions without those specific accommodations. Providers, therefore, should avoid creating documentation that forecloses further discussion about potential accommodations, particularly those that could allow the worker to remain employed.

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    10 . Which organization provides resources and advocacy for workers seeking FMLA leave?
    A) Equal Rights Advocates
    B) National Labor Relations Board (NLRB)
    C) Centers for Disease Control and Prevention (CDC)
    D) Occupational Safety and Health Administration (OSHA)

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